IT Service Desk and Customer Support
Connect to employee or customer devices to review issues, adjust settings, and resolve technical problems without an on-site visit.
AnyDesk
Remote Desktop
Access computers, servers, and mobile devices from anywhere for remote work, technical support, unattended maintenance, and secure collaboration.
Connect office computers, servers, mobile devices, and unattended endpoints
Built for individuals, IT teams, and enterprise organizations
Remote Access Scenarios
From personal remote work to enterprise device operations
AnyDesk brings remote control, screen sharing, file access, and session permissions into one platform for individuals, support teams, and distributed organizations.
Remote Work and Secure Access
Access office computers, files, applications, and business systems from home, while traveling, or from another workplace.
Servers and Unattended Devices
Maintain authorized servers, workstations, kiosks, and distributed endpoints without requiring someone at the remote device.
Connection Security
Define who can connect and what they can do
Encrypted Connections
Two-Factor Authentication
Session Permissions
Device and Session Records
Connection Process
Establish a remote session in three steps
Identify the remote device
Use the AnyDesk address or a session invitation to select the computer or endpoint you need to access.
Verify access and permissions
The remote user accepts the request, or an authorized user completes unattended access authentication.
Control and collaborate
Use the approved permissions to control the screen, transfer files, provide support, or maintain the device.
Choose the right remote access workflow
Connect to attended devices
Instant Support
Maintain authorized systems
Unattended Access
Manage users and endpoints
Enterprise Deployment
AnyDesk adapts to your deployment model
Cloud or On-Premises Deployment
Use cloud infrastructure or deploy within your own environment according to network architecture, data control, and operational requirements.
Desktop and Mobile Connectivity
Connect computers, servers, smartphones, tablets, and compatible endpoints across different operating systems and locations.
Custom Clients and Branding
Configure client appearance, available features, permissions, and deployment settings for different users and support workflows.
Remote desktop across desktop and mobile platforms
Teams and Use Cases
How teams use AnyDesk
From occasional assistance to large-scale endpoint management, teams can configure remote access around their devices, users, and operational requirements.
IT Service Desk
Connect to employee devices to review software issues, system settings, and everyday technical problems without traveling on site.
Customer Support
Use session invitations and support requests to connect with customers, reproduce issues, and guide them through solutions.
Remote Work
Access an office computer, business applications, and work files while at home, traveling, or working from another location.
Device Maintenance
Use unattended access to maintain servers, workstations, kiosks, and other authorized systems outside regular office hours.
Education
Share screens, demonstrate software, and provide remote guidance to learners, educators, and distributed training groups.
Enterprise Management
Organize users, permissions, address books, clients, and session records for structured access across distributed endpoints.
FAQ
AnyDesk frequently asked questions
What is AnyDesk?
AnyDesk is cross-platform remote desktop software for accessing computers, servers, and mobile devices. It can be used for remote control, screen sharing, file transfer, IT support, and unattended maintenance.
How does an AnyDesk remote session work?
A user enters the address of the remote device and sends a connection request. The remote user accepts the session and selects permissions, or an authorized user authenticates through unattended access.
Does AnyDesk support unattended access?
Yes. Unattended access can be configured for authorized office computers, servers, workstations, and dedicated endpoints that need to be reached without someone accepting each request.
Which operating systems can connect with AnyDesk?
AnyDesk provides clients for major desktop and mobile platforms, including Windows, macOS, Linux, Android, and iOS. Available control features may vary by platform and system permissions.
Can enterprises manage users and remote devices?
Depending on the selected license and deployment model, organizations can manage users, permissions, devices, address books, custom clients, and remote support workflows.
How should users protect an AnyDesk connection?
Only accept requests from trusted users, protect unattended access with a strong password, enable two-factor authentication where available, and grant only the permissions required for the session.
Connect your remote devices with AnyDesk
Use AnyDesk for remote work, technical support, file access, server maintenance, and unattended endpoint management.